Business Consulting

Because every organization, every team and every individual is unique, each seminar, workshop, presentation, consultation, training and coaching session is created to achieve the desired target. How it happens:

Step 1: Consultation

I meet with organizational leaders to define the problem and discuss previous solutions to understand what has already been tried. Together, we conduct focus groups within the organization to further define the problem and discover what skills or behavioral changes will be needed to resolve the problem.

Step 2: Design

In designing a team building, leadership or customer service program, I work closely with management to decide which program elements best fit their needs, budget and time constraints. At the end of the design phase, we have a detailed implementation proposal.

Step 3: Implementation

Once the proposal is accepted, I take primary responsibility for delivering the necessary training, workshops, coaching sessions and other elements of the plan, when necessary utilizing other consulting companies that are able to deliver the most effective training in certain specialized areas.

Step 4: Evaluation

At the end of every consulting assignment, I ask the question, “Did we achieve the targeted goal?” The evaluation phase is conducted to determine if measurable results were obtained by conducting additional focus groups and individual interviews. I provide a report to management, outlining specific outcomes. Please contact me directly for more info.

Communication Skills for Individual Contributors and Managers

–Learn core skills to improve your communication effectiveness

Setting Effective Performance Expectations

-Learn a process that drives for results while emphasizing the importance of a positive work environment

Coaching for Success Workshop

-Learn coaching competencies that get bottom line results

Coaching for Improvement Workshop

-Learn how to coach employees to improve poor performance and poor work habits

Facilitating Effective Performance Reviews

-Learn an approach to facilitating reviews that encourage ownership and two-way communication

Giving Transformational Feedback

-Learn how to maximize your strengths and sharpen your feedback tool-kit

Conflict Management Workshop

-Learn how to deal with conflict effectively

Lead Change Effectively

-Learn how to be an agent of change

Communication Styles Workshop

-Learn how to communicate effectively

What Matters Most

-Learn how to lead a more balanced and fulfilling life

Effective Influencing

-Learn the primary types of decision makers and what they look for in making decisions

Team Effectiveness Workshops
Work with all types of teams including executive teams, in-tact teams, groups of team leaders, or newly formed teams. Most of our team effectiveness programs incorporate the following:

• Developing a common vision, purpose and set of goals.
• Determining strategy
• Defining roles and structure
• Setting clear expectations
• Creating team ground rules
• Improving team communication
• Reducing conflicts
• Defining team processes
• Engaging in team coaching